A Suicide Squad Leak Shows How Fed Up People Are with Service Games

A screenshot of Suicide Squad: Kill The Justice League popped up on Reddit some days ago that seems to confirm what many people, including myself, thought might be the case: Rocksteady’s upcoming co-op title is likely a service game in some shape or form. Though VGC seemed to confirm that the contents of the game’s battle pass are cosmetic, immediate backlash to the mere mention of a battle pass, which is a staple of games-as-a-service, suggested that this was an unpopular direction for the game. To date, we actually still know so little about Suicide Squad: Kill the Justice League that it could host even more live service features (or less) than we think, and lacking definitive answers is giving many pause.
A few years ago, the promise of a game I could keep coming back to was a dream come true. It’d keep costs low and let me inhabit worlds I really enjoyed, after all. So why is it that in light of this recent news, so many folks seem to be more hesitant about this game and games made in a similar model? Why are games as services such a nightmare now?
For starters, service games are costlier than we thought they’d be. Initial buy-ins often pave the way for further monetization schemes, like expansions and seasonal content, that incentivize players to keep dipping their toes in until eventually they’ve superseded the starting cost. That hasn’t stopped said content from being taken away from players though, as Destiny 2 has been content to do for the last few years. Some games are free but all but force players to have to pay to continue enjoying them, and others just feel downright incomplete until you’ve paid for additional content or had to wait for it, in the case of Halo Infinite.
The primary reason for hesitance though seems to be that we’ve been here before. When Crystal Dynamics took a crack at games-as-a-service with Marvel’s Avengers a few years ago, many wanted to believe that the model was the right fit. And in theory it should’ve been: a superpowered team that defends the world from evil forces both on Earth and beyond is ripe for stories to explore. There should’ve probably been years of “content” to burn through, including new playable characters, costumes, locations, missions, villains to fight against, and more. What we actually got was a mess replete with shoehorned, unintuitive design decisions and a trickle of repeated and shallow missions. Players received the rest of the promised content, but on protracted timelines that ultimately churned out half-baked features and implementations. The hope of steady content in a widely popular fictional universe now seems properly sullied.